Frequently Asked Questions
Everything you need to know about shopping with Pakistan Electronics.
Do you deliver across Pakistan?
Yes! We deliver to all major cities across Pakistan via reliable courier services. Delivery charges vary by location and order size.
What payment methods do you accept?
We accept cash on delivery (COD) for orders within Karachi, and bank transfer / advance payment for orders outside Karachi. Contact us on WhatsApp at 0318-2637086 for payment details.
How long does delivery take?
Karachi deliveries: 1-2 working days. Other cities: 3-7 working days depending on your location. We'll share tracking details once your order is dispatched.
Can I visit your store in person?
Absolutely! Visit us at Shop no 1A, Pakistan Musical Instrument, First Floor, Bismillah Market, Castle Street, Mobile Market, Saddar, Karachi. We're open Mon-Sat 10AM-8PM, Sun 12PM-6PM.
Do you offer guitar repair services?
Yes! We provide professional guitar repairing, setup, fretwork, electronics repair, and full guitar polishing & servicing. Visit our store or contact us for a quote.
Are your products genuine?
All branded products (Yamaha, Casio, Roland, Korg, Ibanez, Fender) are 100% authentic sourced from authorized distributors. Our own-brand products (Pakistan Electronics, AURYX) are manufactured to high standards.
Do you have a return policy?
We offer 7-day returns for defective products. Products must be in original condition with all accessories. Contact us on WhatsApp to initiate a return.
Can you help me choose the right guitar?
Of course! We offer a free guitar purchasing consultation service. Tell us your budget, style preference, and skill level and we'll help you find the perfect instrument.
What is your best-selling perfume?
Our Creed Aventus Dupe and LV Imagination Dupe are our most popular men's fragrances. For women, YSL Libre Intense and Gucci Flora are customer favorites. Try our 4×5ml Discovery Set for Rs 1,500 to find your signature scent.
Do you offer wholesale pricing?
Yes, we offer wholesale and bulk pricing for shops, schools, and institutions. Contact us on WhatsApp for wholesale inquiries.
How do I place an order?
Simply add items to your cart and checkout via the WhatsApp button — it opens directly to our chat with your order details pre-filled. Or call/WhatsApp us directly at 0318-2637086.
What is AURYX perfume concentration?
All AURYX fragrances are at 30% perfume oil concentration (Eau de Parfum strength), providing 8-12 hours of longevity. We use premium oils and glass packaging.