Payment & Delivery
🚚 Delivery Information
Karachi: 1-2 working days via rider or courier
Lahore, Islamabad, Rawalpindi: 2-4 working days
Other cities: 3-7 working days via courier service
Delivery charges vary by location and order size. We'll confirm charges before dispatch.
Self pickup available at our Saddar, Karachi store — free of charge.
💵 Payment Methods
Cash on Delivery (COD): Available for Karachi orders. Pay when you receive.
Bank Transfer / Advance Payment: Required for orders outside Karachi. We'll share bank details via WhatsApp.
EasyPaisa / JazzCash: Available on request — contact us for mobile wallet details.
📦 Self Pickup
Address: Shop no 1A, Pakistan Musical Instrument, First Floor, Bismillah Market, Castle Street, Mobile Market, Saddar, Karachi
Hours: Mon-Sat 10:00 AM – 8:00 PM | Sun 12:00 PM – 6:00 PM
Contact: 0318-2637086 (Abdul Hannan)
Please confirm stock availability before visiting for pickup.
🔄 Returns & Warranty
• 7-day return policy for defective products
• Products must be in original condition with all accessories
• Contact us on WhatsApp to initiate a return within 48 hours of receiving your order
• Refund processed within 5-7 working days after product inspection
• Branded instruments covered by manufacturer warranty